THE TRAVEL AGENCY ROADMAP

5 Costly Mistakes Holiday Companies Make in Customer Service That Lead to Unhappy Clients, Bad Reviews, and Potential Customers Booking Elsewhere (Even If You’re Totally Swamped With The Reservations You Currently Have)

"This roadmap single-handedly saved my agency!" Cindy M

Are you ready to overcome communication gaps leaving your customers feeling unappreciated?

My name is Kemi Olaoshun, and I've been helping travel companies scale their businesses for seven years. I'm an avid traveller myself, having visited 20 countries (and counting!). Now I want to share my knowledge with you.

  • Transform bad reviews into opportunities to build trust

  • Avoid the biggest customer service mistakes costing you clients

  • Create a seamless customer service experience for your travel agency

  • A proven framework for setting client expectations and delivering unforgettable experiences

This free email course gives you everything you need to deliver high-quality service that keeps customers coming back.

Want to make sure this free email course is “worth it” before you sign-up?

Here's everything that's inside:

Day 1: Mistake #1: Leaving Customer Emails Unread For Several Days (And How To Respond In A Timely Manner)Day 2: Mistake #2: Setting Unclear Expectations And Communicating Poorly (And How To Make Your Expectations Clear)Day 3: Mistake #3: Mishandling Complaints And Negative Feedback (And Why Complaints Are An Opportunity To Change)Day 4: Mistake #4: Offering Recommendations To Customers Without A Personal Touch (And Why Tailor-Made Recommendations Appeal To Your Clients)Day 5: Mistake #5: Over-Promising And Under-Delivering (And How To Set Realistic Goals When Delivering Services)